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If you can't find the information you need, please contact your printer manufacturer with additional questions.

If you have any questions regarding getting the printer profiles, feel free to contact us.

Printer Profile Frequently Asked Questions


  • Can DigiMag® VINYL be utilized with your printer? Yes. We recommend that you use the take up devices built in to some printers or aftermarket devices to control the path of the printed magnet when it comes out of the printer. This will reduce unnecessary strain on the printer caused by magnetic sheeting dropping to the floor unhindered.
  • Will magnetic sheeting feed smoothly through the printer? Magnetic sheeting may require attention to slackness and tension during the printing process to assure consistent print quality. Too much slack or tension may interrupt the smooth, forward progress of the magnetic material through the printer.
  • Does your solvent inkjet printer have a metal platen, shell, etc. to which the magnet may be attracted? If so, we recommend the creation of an air gap to facilitate printing on the magnet. For example, a .020" clear sheet of polycarbonate cut wider that the width of the magnetic sheeting and as long as required. Apply adhesive-backed magnetic strip to the polycarbonate sheet. This will allow the polycarbonate to be affixed easily to the printer and removed quickly when not required.
  • Can DigiMag® VINYL be cut easily using the knife built into a printer? Some knives may not be hefty enough to cut the magnet cleanly and may dull quickly. Some manufacturers recommend that the knives not be used to cut magnet as a result of this. The flexible magnet itself is easy to cut by hand with knives or scissors.

List of common issues with profiles.

  • Onyx
    1. The oml file contains the individual profile settings for a specific printer, ink and media combination.
    2. The oml is created for a specific resolution and screening method. These are listed in the profile and if a different resolution or screening method is selected the profile will not be applied.
    3. To import the oml into Onyx 7 import the media using the configure printer window. The import feature in media manager will not import the media correctly.
    4. If using a quickset, make sure that the proper input profiles and rendering intent are set for your workflow or that you are embedding your working space in your files. The check box for "Use embedded profiles when available" must be selected for this feature to be enabled.
  • SAi (FlexiSIGN, PhotoPRINT)
    1. The ptf file contains the individual profile settings for a specific printer, ink and media combination.
    2. After importing the ptf a preset should be listed in the job properties. Do not change any of the settings such as screening method or resolution after choosing the preset as this will invalidate the profile.
    3. If your version of the RIP does not allow for setting a preset you will need to upgrade to a version that does allow for this setting.
    4. If you are using the Rip and Print feature of Flexi make sure that you setup the default printer properly in Production manager or select "Keep RIP and Print Settings"
    5. In Flexi 7.x to choose the preset in the RIP and Print settings click on the Preset button on the advanced tab and choose the proper preset from the list.
    6. In Flexi 8.x the preset is listed at the top of the advanced tab in the RIP and Print window.
  • Printer
    1. The printer head height needs to be set to the highest setting to avoid head strikes.
    2. If the printer has any internal test patterns for paper advance, bi-directional alignment, etc you will need to perform these tests, with the target media loaded and the head height at the high setting, for the best quality output.
    3. If the printer has any internal calibrations or linearizations they need to be performed with the target media loaded as well.
    4. Make sure that the media is loaded and kept tight against the core.
    5. Most paper paths are non-conductive, but accessories such as dryers and take-up spools may be, so testing of these is necessary.